Domain: Functional
Brahmaputra Infotech operates in the following domains and provides state-of-the-art services to its clients.
| Knowledge Management |
Much as organisations continue to pour millions of dollars into enhancing their information technology infrastructure, the goal of enabling the right person to access the right knowledge resource in the shortest possible time still remains fairly elusive. Brahmaputra Infotech’s solutions in the KM domain begins with helping organisations define “what is knowledge” to implementing comprehensive knowledge management programs. |
| |
| Customer Relationship Management |
CRM is the process of knowing one’s customers intimately in order to provide them better and more personalized services; and in the process, widen and deepen the degree of patronage. Brahmaputra Infotech’s solutions in this domain include CRM program design and CRM system implementation. This could include any of the following: salesforce automation, contact center, loyalty programs, data warehousing, and data mining. |
| |
| e-HR |
e-HR is the application of information technology to automating HR systems and processes, such that they free up HR professionals from transactional activities to pursue transformational objectives. Brahmaputra Infotech’s solutions in this domain range from ranging from providing very basic time and attendance management systems to high-end interventions such as online culture building. |
| |
| Audit and Risk Management |
That today’s environment surround businesses with a host of financial and operational risks is an argument that does not require much persuasion. Brahmaputra Infotech offers solutions to organisations in the areas of risk management framework development and risk management software implementation. Brahmaputra Infotech also provides solutions for the automation of audit departments as well as the audit process. |
| |